Privacy policy
dumocloud.com/privacy · Effective on publish · Last updated 15 Oct 2026
The short version
- — We collect what we need to run your account and apps — nothing more.
- — We never sell personal information.
- — Your customers’ data is yours. We process it only to run your apps.
- — You can see, export, correct or delete your data from the console.
01
Who is responsible
If you are in Nigeria, DUMO Cloud Limited (RC 7171818), Port Harcourt, Rivers State, Nigeria is responsible for your personal information. Everywhere else, it is Chigisoft Limited (Corporation no. 1447679-4), Calgary, Alberta, Canada. Questions: [email protected].
02
What we collect
- Information you give us: your name, email, country, optional phone number, business details and support messages. Passwords are stored only as secure hashes.
- Billing information: plan, invoices and the last four digits and expiry of your card. Full card numbers are handled by our payment processors, not by us.
- Information collected automatically: device and browser type, IP address, sign-in and security logs, and how you use DUMO.
- Information from others: if you sign in with Google, Microsoft or Apple, we receive your name, email and profile picture.
03
How we use it
- To create and run your account and apps, and keep them secure (including new-device sign-in alerts).
- To bill you and send receipts and invoices.
- To answer support requests.
- To improve DUMO, using aggregated information where we can.
- To send product updates — only if you opt in. Security, account and billing emails are always sent.
We rely on our contract with you, our legitimate interests, your consent and our legal obligations.
04
Your customers’ data
When you add customers, contacts, students or team members, you decide how their information is used and we process it on your behalf, only to run your apps. You need a lawful basis to collect it and your own privacy notice. Your customers never need a DUMO account.
05
DUMO AI
DUMO AI processes only what’s needed to answer your request, and only within your permissions. It proposes before it acts and never acts without your confirmation.
07
International transfers
Your information may be processed in Canada, Nigeria and other countries where our providers operate. When it moves across borders, we protect it with contracts and safeguards required by applicable law.
08
How long we keep it
We keep your information while your account is open. When you delete your account, we delete or anonymise your data promptly, except records we must keep by law, such as invoices.
09
How we protect it
Encryption in transit, strict access controls, optional two-factor authentication, sign-in alerts and support access only with a PIN you create. No system is perfectly secure; report concerns to [email protected].
10
Your rights
You can see, export, correct or delete your information, withdraw consent and object to some uses — most of it directly in the console, or by emailing [email protected]. You can also complain to the Office of the Privacy Commissioner of Canada or the Nigeria Data Protection Commission.
12
Children
DUMO accounts are for people aged 18 or over. Schools and creators who teach minors are responsible for getting the consent their local law requires.
13
Changes to this policy
We’ll tell you by email or in the console before material changes take effect.
14
Contact
Privacy: [email protected]
Security: [email protected]
Chigisoft Limited (Corporation no. 1447679-4), Calgary, Alberta, Canada
DUMO Cloud Limited (RC 7171818), Port Harcourt, Rivers State, Nigeria